Ecommerce Website Questionnaire

Contact information

Your Name *

Your Title *

Organization/Company Name

Your Email *

Your Phone Number

: HH

MM

Select Time Zone

Select chat type

Enter your Chat ID

Basic Information

Website*

Is this a new site or re-design?

New Site
Re-Design

Briefly Describe Your Company*

When does your website need to be completed and made available to the public?

Product Information

What types of products does your company sell?

Would you like to offer dynamic pricing? (Bulk/Wholesale, MSRP, etc.)

Yes
No

Do your products have any digital downloads? (PDF documents, mp3, movies, etc.)

Yes
No

How many different products, or product variations, does your company sell? (Give us your best estimation)

Do you have product images?

Yes
No

Do you have product descriptions written?

Yes
No

Do you need inventory control?

Yes
No

Would you like your existing order history uploaded to your new site?

Yes
No

Do you want customers to be able to leave product reveiws?

Yes
No

Payment Information

What forms of payment are you set up to accept?

Do you have an existing merchant account?

Yes
No

Do you need tax calculated?

Yes
No

Shipping Information

What shipping providers will you be using to fulfill orders?

UPS
FedEx
USPS
Other

Do you have an existing shipping accounts?

Yes
No

Will you require your website to link into third party systems that you may have? (Quickbooks, SalesForce, etc.)

Yes
No

Would you like to create a referral program?

Yes
No

Would you like to offer coupons/discounts?

Yes
No

General Company and Website Information

Are you interested in intergrating a blog/CMS (content managment system)?

Yes
No

Who is your competiton? (Please provide web address where applicable)

Is there anything about your competitors site that you especially like? (If applicable)

What do you really like about your current website? (If applicable)

What do you dislike about your current website? (If applicable)

Is there anything else you want to let us know about your company?

If not, would you want us to send you our hosting offer?

Yes
No

Domain and Hosting

Do you have a hosting account already?

Yes
No

If not, would you want us to send you our hosting offer?

Yes, please
No, thanks

Maintenance

Will you want your site to be updated regularly?

Yes
No
May be

Would you like us to update your site or would you like to be responsible for updates?

Update my site for me
I'll do my own updates

Would you like to be able to easily update your own content without any special software or HTML knowledge?

Yes
No
May be

Are there any features/pages that you don’t need now but may want in the future?

Wrap Up

How did you hear about us ?

What is your budget for this project?*

Do you have any additional notes or comments that we did not address

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